Do you know how to translate customer needs into concrete solutions? Would you like to improve D2C and B2B eCommerce processes? Then this challenge might be for you! We want to improve our digital journey by setting up an integrated digital commerce ecosystem for the entire Accell Group. Whether it concerns bikes or parts: business processes are essential in the digital journey for our dealers and customers. Due to the versatility of brands, products and customers structure and harmonization of business processes in our Accell companies is becoming increasingly important. Topics such as product data management, delivery and return flows, stock and availability are Key drivers for our eCommerce success. Do you have experience in business processes and high-performant ecommerce environment? Then we are looking for you!
As a Business Analyst, you work in highly collaborative mode with the product teams and Accell Regions to capture and document business requirements, define business processes and functional designs in areas of eCommerce initiatives (including CRM and PIM). You understand that product and customer data are vital in the customers journey and therefore the role is focused on integrated data process in multiple customer journeys
You will be working together with the Product Owners and Architects on the day-to-day performance of the platforms as well as the development of new features. You can identify business needs and translate these into smart solutions. You will support in having bugs identified and fixed, gathering, and documenting requirements and implementing and testing new features, anything from product data management flows to enhanced return opportunities for customers
Nice to have knowledge and experience within:
Our offer to you
And for our bike lovers
Do you like to shred trails in the forest, or do you like to crank-out as many watts as possible on the road, then you are certainly not alone (and of course you can score (or lease) a nice new bike and order parts for your own weapon of choice at a discount).
Please click the 'Apply Now' button if your interested. For further information you can contact the Hiring Manager Peter te Velde (email@example.com) or HR Suzanne Hendriks (firstname.lastname@example.org).
Accell Group operates internationally in the middle and upper segments of the market for bicycles, bicycle parts and accessories. The company has a leading market position in the Netherlands and several other countries. In Europe, Accell Group is the market leader in bicycles in terms of turnover. Accell Group's best-known brands are Batavus, Sparta, Koga, Ghost, Haibike, Lapierre en Van Nicholas.
Accell IT B.V. provides a complete range of IT services to Accell Group N.V. and its operating companies in the Netherlands and abroad. By complete, we mean that we pay attention to every business process in which IT plays or can play a role. Accell IT is highly centralised in terms of both policy and execution. The services are developed and delivered from Heerenveen and Amsterdam.
The aim is to support the quality and innovation that Accell strives for in its product portfolio with similar products, services and service. Accell's IT policy is aimed at creating a professional, pleasant and open corporate culture in which every employee is encouraged and given the space to develop. Atmosphere and collegiality are the basic conditions for good cooperation within teams and between teams. These 'values' are excellent and we are proud of our very low staff turnover.